How to Fix Jio Set-top Box Not Working? Let’s Check out Some Ways

Did you know days after spreading the news its tariff options, Jio Fiber has begun moving its current Preview Offer customers to paying plans. With the part of this amazing campaign, Jio Fiber is giving away a free set-top box to existing broadband users. New members who sign up can also receive the free set-top box. The implementation, which has already started in some circles, will be made available nationwide in the coming weeks.

Here is all the information you require on the Jio Fiber Set-top box:

Can I buy Jio Fiber Without Set-top Box?

Jio Fiber promised its broadband subscribers a set-top box along with the announcement of its rate plans. Their TVs may be connected to the free Jio Fiber set-top box, an Android-based streaming video player, via HDMI. A Bluetooth-enabled remote control, an Ethernet cable, an HDMI cable, and quick-start instructions are all included with the set-top box.
Only a few number of providers and apps are now available for the set-top box to stream media from. Unlike other DTH set-top boxes, it is limited to streaming material from the Internet. Like any other online streaming media player, it requires an active Internet connection to stream material.

How Do I Get a Jio Fiber Set-top Box?

Did you know set up box by Jio Fiber is available for purchase by both new and old Jio Fiber broadband customers. If you are a new subscriber, the set-top box will be installed during the usual installation procedure.
To acquire a free Jio Fiber set-top box, subscribers to the current Jio Fiber Preview Offer must accomplish the following:

1. First you need to open the MyJio application to join up for a premium plan of your choice. Now you need to select your plan from monthly, quarterly, or annual plan.
2. After the payment is done, the MyJio application will shown a banner on your home screen that allows you to schedule the installation of your set-top box.
3. You can also get your free Reliance Jio coupon by visiting a nearby retail outlet.

How to install Jio fiber set-top box?

A technician will be dispatched by Reliance Jio Fiber to perform the installation. To get a coupon for the set-top box, the individual will ask you to launch the MyJio app. About ten minutes are needed for the complete operation. Once the Jio Fiber set-top box has been configured, you can connect it to your TV.
The remote control will receive a fresh software update the first time you use it, and the set-top box will load a few updates before rebooting.

What to do When Jio Set top Box is Not Working

With the “Run Diagnostics” tool, you may examine every aspect of your Set-top Box (STB), including video resolution, RAM/ROM usage, and connectivity status. Please take the actions listed below:

Step 1: First you need to install MyJio application on your smartphone.

Step 2: After that choose Fibre

Step 3: After that click “Run Diagnostics” after clicking “JioCare” from the bottom option.

Step 4: Tap “Run Diagnostics” after selecting “Set-top Box device health.”

Step 5: In the last click on“Fix now” option in an issue is found.

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